PERSONALIZING KNOWLEDGE DELIVERY SERVICES: A CONCEPTUAL FRAMEWORK ANN MAJCHRZAK and RAMNATH

نویسنده

  • K. CHELLAPPA
چکیده

Consistent with the call of the Minnesota Symposium for new theory in knowledge management, we offer a new conceptualization of Knowledge Management Systems (KMS) as a portfolio of personalized knowledge delivery services. Borrowing from research on online consumer behavior, we describe the challenges imposed by personalized knowledge delivery services, and suggest design parameters that can help to overcome these challenges. We develop our design constructs through a set of hypotheses and discuss the research implications of our new conceptualization. Finally, we describe practical implications suggested by our conceptualization practical suggestions that we hope to gain some experience with as part of an ongoing action research project at our partner organization.

برای دانلود رایگان متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Planning for Future Urban Services in the Smart City Era: Integrating E-services in Urban Planning Process

Information and communication technology (ICT) has transformed how we live our lives and the way we interact in different contexts. Benefits of ICT and its upcoming efficiencies (i.e. energy efficiency) are becoming the heart of many public services’ reforms which have influenced the time, distance and space concepts. At present, not only there is a lack of clarity about what high-quality ICTba...

متن کامل

A conceptual framework of contextual factors affecting knowledge transfer using meta-synthesis method

Since knowledge is currently considering as one of the most critical resources in organizations, knowledge management has an essential role in organizational success. Recently knowledge transfer has become a fast, growing, innovative, and essential research theme in the management domain. This paper proposes a comprehensive framework to have effective knowledge transfer in projects, especially ...

متن کامل

Teachers ‘professional development and conceptual change through the knowledge building environment

This study aimed to investigate conceptual change as a fruitful framework in teachers’ professional development through knowledge building environment. In cognitive approaches towards education, the quality of education is seen as a result of teachers’ actions and teachers’ action is seen as a result of their cognition. Thereby the goal of many teachers’ professional development programs is to ...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2005